We offer a 30-day satisfaction guarantee for all offers.
- The conditions applying to a return case are such that: the article shouldn’t already been used, must be in the same state as delivered, and has to be packed in its original packaging.
- To make a return, you must provide a receipt or a proof of purchase.
- Refunds can be considered only during the 30 days following the purchase date.
- The process of refund is based on various step. First, you must send us the article back; we send you an email of notification as soon as we get it. This email states also if we reject or accept your refund appeal. If the return is accepted the refund will be handed in the following days.
- The refund amount will be automatically versed into your credit card.
- In case of a delay in the refund process, check your bank account first and get in touch with you bank, maybe the transaction is taking some time to display. If you already followed this step and still didn’t get your money, contact us through the following email adress: [email protected].
- Refunds are made only on articles that are not on sale. All articles that are on sale are not subject to any refunds and returns.
Swaps are allowed only for damaged articles. If it is your case, please contact us.
Then, send the package at the following address:
Street Haut Barrieux
03400 YZEURE – France
If you have any other question, feel free to contact us.